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FAQ



Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund.

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper , the time it takes us to process your return once we receive it , and the time it takes your bank to process our refund request.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

SHIPPING IS TOTALLY FREE IN THE UNITED STATES!*

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

*Exceptions are weighty products, typically over 150 lbs. These items are clearly marked with the flat shipping rate.

We cannot ship any item over 155 lbs to an International Address.

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